XTalk Privacy Policy
Version 1.0 — Feb 2025
This Privacy Policy describes how official XTalk Website and Application (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit, make a purchase from the Site or using our Xtalk application.
Information We Collect
1.1 Personal Information
When you register and use our App, we may collect the following personal information:
Name: To identify and personalize your account.
Email address: To communicate with you, send updates, and verify your account.
Phone number: To connect you with your contacts and for security purposes.
Profile picture: To personalize your account.
Contacts: With your consent, we may access your contact list to help you connect with friends who also use XTalk.
1.2 Content
We collect the content you create, share, and communicate through the App, including:
Photos and videos: Visual content you upload or share.
Messages and chat history: Your communication with other users.
Comments and likes: Your interactions with other users’ content.
1.3 Usage Information
We collect information about your interactions with the App, such as:
Date and time of access: To track app usage and improve user experience.
Pages viewed and features used: To understand how you use the App and optimize our services.
Links clicked: To analyze your preferences and interests.
IP address: To identify your general location and enhance security.
Device information: Such as device ID, operating system, browser type, to ensure compatibility and optimal performance.
How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve the App: Ensuring the App functions properly and fixing technical issues.
To personalize your experience: Presenting relevant content and recommendations.
To communicate with you: Sending updates, news, and promotional materials related to XTalk.
To analyze usage and trends: Understanding how users interact with the App and conducting research to improve our services.
To ensure security and prevent misuse: Protecting our users and maintaining the integrity of the App.
Sharing Your Information
We may share your information with third parties under the following circumstances:
With your consent: We will request your consent before sharing your personal information with third parties.
With service providers: We work with service providers who assist us in operating the App, such as cloud storage, analytics, and technical support.
When required by law: We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights or comply with legal processes.
In connection with business transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights
You have the following rights concerning your personal information:
Access:: You can request a copy of your personal information that we hold.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information under certain circumstances.
Restriction of Processing: You can request the restriction of processing of your personal information under certain circumstances.
Data Portability: You can request a copy of your personal information in a machine-readable and commonly used format.
Objection: You can object to the processing of your personal information under certain circumstances.
Children’s Privacy
Our App is not intended for individuals under the age of 13. We do not knowingly collect personal information from individuals under 13. If we become aware that we have collected personal information from an individual under 13, we will take steps to delete such information.
Cookies and Other Tracking Technologies
We use cookies and similar tracking technologies to collect usage information and improve user experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can set your browser to refuse all cookies or to notify you when cookies are being sent. However, some features of the App may not function properly without cookies.
Links to Third Party Sites
Our Application may contain links to third party sites or services that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact
If you have any questions about this Privacy Policy, please contact us at: Email: support@xtalk.ae
By using XTalk, you agree to the terms of this Privacy Policy. If you do not agree to these terms, please do not use the Application.